Blue bird

Privacy Policy

BLUE BIRD CORPORATION PRIVACY POLICY FOR ELECTRONIC DATA

(Reviewed and Revised June 2025)

  1. Purpose
  2. How Personal Information is Collected
  3. Children’s Privacy
  4. Links to Third Party Websites
  5. Information Security
  6. Cookies and Similar Technology
  7. Your Marketing Preferences
  8. Additional Information for Consumers of California and Other U.S. States with Similar Privacy Laws
  9. Additional Information for Canadians
  10. International Data Transfers
  11. Updates to Personal Information
  12. Updates to The Policy
  13. Contact Us

1. PURPOSE

This (“Policy”) describes how Blue Bird Corporation, Blue Bird Body Company, their divisions, affiliates and subsidiaries (collectively “Blue Bird”), collects, uses and shares your information when you interact with or use our websites (“Services”). Blue Bird is sensitive to privacy issues relating to the exchange of electronic data and is committed to protecting your privacy on our websites. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. We have established the following guidelines to explain the way in which we use information gathered from visitors to the Blue Bird websites as follows.

Our website is intended solely for users in the United States and Canada. If you are located outside of the United States and Canada and are accessing our website, your personal information as described in this Policy will be processed and stored in the United States, and the laws in the United States may not be as protective of personal information as laws in your resident country. If you do not agree with the processing of your personal information in the United States, or you do not otherwise accept this Policy or the Terms of Use, please discontinue your use of the website.

2. HOW PERSONAL INFORMATION IS COLLECTED

When you visit our websites, our web server may automatically record the name of your internet service provider, the website from which you visit us, the websites you actually visit and the date and length of your visit. Personal data is only stored if volunteered by you, for example, in the context of a registration, a survey, a contest or in execution of a contract. Personal information can also be collected from affiliates and third-party collaborators, as well as other public sources, including, but not limited to, websites that enable social sharing, social media sites, and websites from our service providers, vendors, our affiliates, or other individuals and businesses. If you provide Personal Information to us regarding others, we rely on you to obtain that other person’s consent for disclosing their information to us and inform that other person about how we will use the information and our contact details for any queries. 

3. CHILDREN'S PRIVACY

You must be 18 years or older to use our Services. Our Services are for a general audience, are not targeted to children, and do not knowingly collect personal information from children under 18 years of age.

4. LINKS TO THIRD PARTY WEBSITES

We may provide links to websites and other third-party content (e.g., social media platforms) that are not owned or operated by us. The websites and third-party content to which we link may have separate privacy notices or policies. We are not responsible for the privacy practices of these websites.

If you provide any personal information through a third-party site, your interaction and your personal information will be collected by and controlled by the privacy policy of that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Policy.

5. INFORMATION SECURITY

We use commercially reasonable administrative, technical, personnel, and physical measures designed to safeguard information in its possession against loss, theft, unauthorized use, disclosure, or modification. However, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the internet. WE CANNOT GUARANTEE THAT UNAUTHORIZED THIRD PARTIES WILL NOT GAIN ACCESS TO YOUR INFORMATION; THEREFORE, WHEN SUBMITTING PERSONAL INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

6. COOKIES AND SIMILAR TECHNOLOGY

We and our partners use various tools to collect data when you visit our sites and apps, including cookies, pixels, and other similar technologies. Some of these technologies store data in the browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address). Our Services use these technologies, for example, when you first request a web page and data is then stored on your computer or other device so the website or mobile application can access personal information when you make subsequent requests for pages from that Service. These technologies may also be used to collect and store information about your usage of the Services, such as pages you have visited, other content you viewed, and search history. Additionally, we may use these technologies to collect analytics and measure the use of our Services.

Your web browser can be set to allow you to control these technologies, such as whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The “Help” section of your browser may tell you how to prevent your browser from accepting these technologies, such as cookies. To find out more about cookies, visit www.aboutcookies.org. Depending on the make and model of your phone, you may be able to use device settings to opt out of the use of certain device IDs for targeted advertising. For more information about Google Analytics, please review the site “How Google uses data when you use our partners’ sites or apps,” located at www.google.com/policies/privacy/partners/. To opt out of Google Analytics specifically, please go to https://tools.google.com/dlpage/gaoptout.

Some browsers permit the user to send a “Do Not Track” (“DNT”) preference to websites that the user visits indicating that the user does not wish to be tracked over time and across websites. Because there is not yet a common understanding of how to interpret DNT, we do not currently respond to the DNT signal on our websites. We do, however, respond to the global privacy preferences when required by law.

7. YOUR MARKETING PREFERENCES

We may periodically send promotional materials or notifications related to our Services. If you no longer wish to receive promotional marketing materials from us, you may opt out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from us by following the instructions included in the email.

You may unsubscribe from text messages you previously consented to by following the prompt provided on our messages. We will work to comply with your request promptly.

There are certain service notifications and other non-promotional emails that you may not opt out of, such as notifications of changes to our Services or policies or information about your order, such as shipping information.

8. ADDITIONAL INFORMATION FOR CONSUMERS OF CALIFORNIA AND OTHER U.S. STATES WITH SIMILAR PRIVACY LAWS

Consumers of certain U.S. states may have additional rights regarding their personal information. This Section provides information for consumers in California and other states with similar privacy laws (“Relevant Laws”). Under these Relevant Laws, “Personal Data” and/or “Personal Information” generally means information that identifies, relates to, or describes a particular consumer in California or other state with a similar privacy law. For purposes of this Section, “Personal Information” is synonymous with “Personal Data”.

Some states define “sale” as the exchange of information for monetary consideration, while other states define “sale” as providing your information in exchange for valuable consideration, which may or may not be monetary. We do not “sell” Personal Information, as defined under California and other similar state privacy laws. However, we do engage in targeted advertising, which helps to serve you with Blue Bird ads when you are not on our site. Note that the definition of “sale” under Colorado and Connecticut laws is different, and targeted advertising could be considered “selling” under Colorado and Connecticut laws or “sharing” under California law.

In addition, we may process each category of Personal Information in order to protect Blue Bird’s and others’ rights, and/or to complete a merger, bankruptcy, sale of assets, or other corporate transaction, which is not included in the definition of “sale” under California or other similar state privacy laws. Please see the “Use and Disclosure” section above for more details about our purposes for processing, including how other parties may process Personal Information.

This Section provides details about the categories of Personal Information of consumers in California and other states with similar privacy laws that we have collected, disclosed, “shared”, “sold”, or processed for purposes of targeted advertising, as well as rights consumers have under Relevant Laws. Based on your interactions with us, we may not have collected, disclosed, “shared”, “sold”, or processed for purposes of targeted advertising each (or any) of these categories of Personal Information for each listed purpose.

Sensitive Personal Information. We do not process “sensitive” Personal Information for purposes other than as permitted by law (such as to provide you with the product or Services you requested or to prevent, detect, and respond to security incidents).

Data Retention. We may retain Personal Information from or about you as reasonably necessary and proportionate to achieve the purpose(s) for which the Personal Information was collected or processed as outlined in this Section, unless a longer retention period is required or allowed by law.

Purposes

We may use Personal Information and/or disclose it to third parties for the following purposes:

  • to provide products and Services;
  • to accomplish our business purposes and objectives, including:
  • developing, improving, repairing, and maintaining our products and Services;
  • personalizing, advertising, and marketing our products and Services;
  • conducting risk and security controls and monitoring;
  • detecting and preventing fraud, and other prohibited or illegal activity;
  • maintaining our facilities and infrastructure;
  • performing accounting, audit, and other internal functions;
  • complying with the law, legal process, and internal policies;
  • conducting research, analytics, and data analysis;
  • quality and safety assurance measures;
  • performing identity verification;
  • to operate, manage, and maintain our business, including but not limited to, corporate transactions, such as a sale, acquisition, reorganization, merger, or transfer of all or a part of our business, bankruptcy, or similar proceedings; and

Sources of Personal Information

We may collect this Personal Information directly from consumers who reside in California and other states with similar privacy laws, as well as from social media platforms; referrals; joint marketing, co-branding, co-promotional, or advertising partners; and sources of demographic and other information, including through devices you used to interact with us through our Services, consumer data resellers, and publicly available information. All sources of Personal Information collected are noted in the “How Do We Collect Personal Information” and “The Types of Personal Information We May Collect From You” sections above. Based on the individual’s interactions with us, we may not have collected Personal Information from each (or any) of these sources.

Consumer Rights Under California and other Similar State Privacy Laws

If you are a consumer who resides in California or other state with a similar privacy law, you may have the following rights, as described below.

We are required by law to verify your identity depending on the type of request in order to prevent unauthorized access of your data. Failure to verify your identity may result in your request not being processed. Where required by applicable law, we will notify you if we deny your request and the reason we are unable to honor your request.

Right to Know and Access: You have the right to confirm whether we are processing Personal Information about you and to request that we disclose to you the Personal Information we collected from or about you in a portable form. Depending on where you live, you may have the right to request that we disclose to you the following information:

  • The specific pieces of Personal Information we collected about you;
  • The categories of Personal Information we collected about you and the categories of sources;
  • The business or commercial purpose for collecting, disclosing, or “selling” Personal Information about you; and
  • The categories of Personal Information about you that we sold, shared, or otherwise disclosed and the categories of third parties to whom we sold, shared, or otherwise disclosed such Personal Information.

Please note that, in some instances, we may decline to honor your request or only honor your request in part, where, for example, we are unable to verify your identity or an exception to this right applies.

Right to Delete: You may request that we delete the Personal Information we have collected from you, if any. Please note that, in some instances, we may decline to honor your request or only honor your request in part, where, for example, we are unable to verify your identity or an exception to this right applies.

Right to Opt Out of “Sales”, “Shares”, and Targeted Advertising: Depending on the state you reside in, you may have the right to opt out of the “sale” of your data and/or the disclosure of your data for cross-context behavioral advertising/targeted advertising (known as a “share” in California). We also honor alternative opt-out signals, such as the Global Privacy Control. We process opt-out preference signals in a frictionless manner. Please note that we do not sell Personal Information for monetary consideration.

Right to Correct: You have a right to request the correction of inaccurate Personal Information that we may have on file about you. Please note that, in some instances, we may decline to honor your request or only honor your request in part, where, for example, we are unable to verify your identity or an exception to this right applies.

Right to Non-Discrimination: You have the right to be free from unlawful discrimination for exercising your above-listed rights under the laws of California and other states with similar privacy laws.

Right to Appeal: Depending on your state of residence, you may have the right to request an appeal if we decline to take action in response to your consumer request.

To Exercise Rights

Depending on your state of residence, in order to exercise your Right to Appeal our action in response to your request, please email us using the email address in the “Contact Us” section below.

Authorized Agent

Depending on your state of residence, you may have the right to submit a request through an authorized agent. If you are an authorized agent acting on behalf of a consumer residing in California or another state with a similar privacy law, you must be able to demonstrate that you have the requisite authorization to act on behalf of the consumer.

9. ADDITIONAL INFORMATION FOR CANADIANS

Your rights under Canadian privacy legislation. If you are from Canada, you may have the following rights with respect to personal information. Note that we are required by law to verify your identity in connection with any request in order to prevent unauthorized access of your data. Failure to verify your identity may result in your request not being processed. Where required by applicable law, we will notify you if we deny your request and notify you of the reasons we are unable to honor your request.

Right to Know and Access Personal Information: You may request to access information we have collected and maintain about you. If your request is granted, we will provide you with a copy of the personal information we have collected and maintained about you in a portable manner. Please note that, in some instances, we may decline to honor your request or only honor your request in part, where, for example, we are unable to verify your identity or an exception to this right applies.

Deletion of Personal Information: You may request that we delete any personal information we have collected from you. Please note that, in some instances, we may decline to honor your request or only honor your request in part, where, for example, we are unable to verify your identity or an exception to this right applies.

Correction of Inaccurate Personal Information: You have a right to request the correction of inaccurate personal information that we may have on file about you. Please note that, in some instances, we may decline to honor your request or only honor your request in part, where, for example, we are unable to verify your identity or an exception to this right applies.

Right to Withdraw Consent: You may withdraw your consent to our collection, use, and disclosure of your personal information in accordance with this Policy at any time, subject to certain legal restrictions and reasonable notice to us.

Additionally, we may need to obtain information about you or your specific request in order to verify your identity and respond. Data Retention. We will retain personal information from or about you as reasonably necessary and proportionate to achieve the purpose(s) for which the Personal Information was collected or processed as outlined in this Policy unless a longer retention period is required or allowed by law.

10. INTERNATIONAL DATA TRANSFERS

We are based in the United States. Any information you provide to us through use of the Services may be stored and processed, transferred between, and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. We may need to send your personal information overseas as part of our normal business operations. Provided the data protection laws of these other countries differ from those in the United States, please be assured that we take reasonable steps to ensure that your privacy is protected.

11. UPDATES TO PERSONAL INFOMRATION

Blue Bird requests that in order to maintain accuracy of the information, you can notify Blue Bird of any change to your mailing address, phone number or email address. All Blue Bird website pages, with the ability to collect personal information, also offer you the opportunity to remove your personal information from our email mailing list (upon request) at any time.

12. UPDATES TO THE POLICY

Blue Bird reserves the right to change this Privacy Policy for Electronic Data. Any modifications to our privacy practices will be reflected first within this area of our website. If there is a material change in our privacy practices, we will indicate on our sites that our privacy practices have changed and provide a link to the new privacy statement. If we are going to be using the information collected from users in a manner materially different from that stated at the time of collection we will send affected users written notice of the change. Your continued use of the Blue Bird electronic website following the posting of changes to this Privacy Statement for Electronic Data will indicate your acceptance of those changes and terms of this Privacy Statement for Electronic Data.

13. CONTACT US

We welcome all requests, suggestions and questions concerning our use of your personal Information. All such communication should be directed to Blue Bird Body Company, Legal Department, 402 Blue Bird Boulevard, Fort Valley, Georgia 31030 You may also call our corporate office at 478-825-2021.

14. GENERAL LEGAL

NO WARRANTIES OR REPRESENTATIONS INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT WILL BLUE BIRD BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. INFORMATION CONTAINED ON THIS WEBSITE MAY INCLUDE TYPOGRAPHICAL INACCURACIES.

The Blue Bird website may contain links to other company websites. Although Blue Bird makes every effort to link only to websites that share Blue Bird concern for customer information privacy, Blue Bird is not responsible for other website their contents or other privacy practices.